Privacy Policy

Last updated: January 2026

This Privacy Policy explains how skyward-deluxe.co.za collects, uses, and protects your personal information. We operate this site as an informational and affiliate resource about the Skyward Deluxe crash game. We do not operate a gambling platform, hold player accounts, or process any financial transactions.

We take your privacy seriously. This policy is written to comply with the Protection of Personal Information Act 4 of 2013 (POPIA), which governs how organisations in South Africa handle personal information.

Who We Are

skyward-deluxe.co.za is an independent informational website. We are not affiliated with BetGames or any licensed gambling operator. When you click affiliate links on this site, you leave our platform and enter a third-party operator's environment. Their own privacy policies apply from that point forward.

What Information We Collect

We collect two types of information: information you give us directly, and information collected automatically when you browse the site.

Information You Provide

Your name and email address if you contact us via any contact form
Any message content you send to us
Feedback or comments you submit voluntarily

Information Collected Automatically

IP address and approximate geographic location
Browser type and version
Pages visited and time spent on each page
Referring website or search query that brought you here
Device type (desktop, mobile, tablet)
Cookie data (see our Cookie Policy for full details)

We do not collect sensitive personal information such as identity numbers, financial details, or health data.

How We Use Your Information

We use the information we collect to run and improve this website. Specifically, we use it to:

Understand how visitors use the site so we can improve content
Respond to any queries or messages you send us
Monitor site performance and fix technical issues
Comply with legal obligations under South African law
Detect and prevent fraudulent or abusive activity

We do not use your information to send unsolicited marketing emails. We do not sell your personal information to any third party. Ever.

Legal Basis for Processing

Under POPIA, we process your personal information on the following grounds:

Legitimate interest: to operate and improve a functional, informative website
Consent: where you have voluntarily provided information, such as via a contact form
Legal obligation: where processing is required to comply with applicable South African law

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share limited data with trusted third-party service providers who help us operate this website, including analytics platforms and hosting providers. These providers are contractually required to handle your data securely and only for the purposes we specify.

If you click an affiliate link and visit a licensed gambling operator, that operator becomes the responsible party for your data. Please read their privacy policy before registering or depositing.

We may disclose information if required to do so by law, court order, or a request from a South African regulatory authority.

Data Retention

We keep personal information only for as long as necessary. Contact form submissions are retained for up to 12 months. Anonymised analytics data may be kept longer for trend analysis. Once data is no longer needed, we delete or anonymise it securely.

Your Rights Under POPIA

As a South African resident, you have the following rights regarding your personal information:

The right to know what personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your information, subject to legal retention requirements
The right to object to processing in certain circumstances
The right to lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at the email address listed in the Contact section below. We will respond within a reasonable time and no later than required by law.

Information Regulator

If you believe we have handled your personal information unlawfully, you have the right to lodge a complaint with South Africa's Information Regulator:

Website: www.inforegulator.org.za
Email: [email protected]
Physical address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001

Children

This website contains content related to gambling. It is strictly intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted information to us, please contact us immediately and we will delete it.

Security

We take reasonable technical and organisational steps to protect your personal information from loss, misuse, or unauthorised access. No method of transmission over the internet is 100% secure, but we do our best to protect what you share with us.

Links to Third-Party Sites

This site contains affiliate links to licensed gambling operators. Once you leave skyward-deluxe.co.za, this Privacy Policy no longer applies. We encourage you to read the privacy policy of any site you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the date at the top of this page. Continued use of the site after changes are posted means you accept the updated policy.

Contact Us

For any privacy-related queries, to exercise your POPIA rights, or to raise a concern, contact us at: [email protected]